Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.

We accept Credit Card, Debit Card payments via PAY PAL. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency.

We accept Visa and MasterCard. We do not charge for any item until it is ready to ship. Back-ordered items are not charged until they are shipped.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

How To Use Voucher or Coupon

Go to View Cart Enter the Code in Coupon Code and click Enter you will see the coupon in the Basket total.

Shipping And Handling

UK Delivery – 3 to 5 days FREE for orders over £50.00. Second Class £9.99 and Special Delivery Next Day £19.99 Special Delivery 9 am 25.00
Ireland (Rep. Of) & Worldwide Delivery -Airsure 5 to 10 days £19.99 and Airsure 3 to 5 days £25.00
Delivery Schedule
We deliver your order right away. We will normally send your order to you in 1 to 2 business days. International orders are generally received in under 3 days.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Back Orders

If your item is not in stock, we will back order it for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Prices and Tax Charges

Prices and Tax. The prices shown for the goods on this site are inclusive of UK VAT and postage within the UK unless specifically stated otherwise. The charges for postage and packing are shown in the Checkout once you have entered the delivery country and method of delivery and before you are asked to submit the order.

European Union and the rest of the world Customers

The prices shown for the goods on this site are excluding VAT and postage unless specifically stated otherwise. The charges for postage and packing are shown in the Checkout once you have entered the delivery country and method of delivery and before you are asked to submit the order.

Delivery to non-European countries and rest of the world may result in import duties payable on receipt of the goods. You will be liable for these duties. Vinson Jewellers cannot accept your order until you have paid for it in full (including applicable delivery charges). We reserve the right not to supply you at our discretion. Prices shown on the website are subject to change without notice.

Security

When the order is placed at our website, credit card numbers are encrypted using 128-bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any website.
We accept Credit Card, Debit Card payments via PAY PAL
Please note, Make sure you have confirmed the Shipping address with PAY PAL. If this is not possible then we prefer you to do a bank transfer.
Cards we accept Via PayPal, (MasterCard / Visa / Visa Delta / Visa Electron / Visa Purchasing / JCB / Solo / Switch).
The goods will not be delivered until the customer’s funds that have been paid to Vinson Jewellers have cleared in full.

Guarantee

We guarantee your satisfaction. Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0208 952 4214 (International +44 0208 952 4214) or fax us on or write to us at 29 Station Road, Edgware. HA8 7HX United Kingdom

Privacy Policy

Vinson Jewellers do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the ‘Remember Me’ Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfill customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy

Your rights to return goods are protected under the UK Consumer Contracts Regulations.

You are entitled to cancel your order within 14 days and return the goods within a further 14 days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault – for example if goods are faulty or misdescribed.

Any goods returned should be in a saleable condition.

Once your item has been checked, we will refund the sum due for the returned product. We will also refund for gift wrapping if an extra charge was paid for this. If you paid extra to upgrade your shipping method (for instance an upgraded courier service) then this amount is not refunded.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to the minimum extent necessary to comply with the law and without affecting the validity or enforceable of the remainder.